No, the Walkies app is free for clients. It provides live updates, tracking, and reports for services like dog walks, but clients only pay for the care services they book.
Yes, but holiday periods can be busy. We recommend booking in advance to secure your dates. Note: We are unavailable from 27th December to 3rd January.
We are a small, brand-new business committed to learning and improving. While there is one negative comment on Facebook, we believe it is not reflective of the care and quality we provide. We are happy to share our policies and practices for your peace of mind and encourage open communication.
Late payments incur a 5% fee per day, capped at 30 days. If we do not hear from you regarding the outstanding payment, we will take additional action to resolve the matter.
We handle pick-up, travel to a local park, and a safe, enjoyable walk. The Walkies app provides live updates, tracking, and a detailed post-walk report with photos.
Yes, we aim to accommodate preferences for walking locations, provided they are safe and within our service area. If you prefer a location that is not local, such as a dog paddock, you will need to:
Pay 45p per mile for travel from your house to the paddock and back.
Book the dog paddock yourself. We will then manage the logistics of getting your dog there on time.
Yes, clients can block-book walks as far ahead as they like. For example, you can reserve a specific time each week, such as Wednesdays at 11 a.m. You can also adjust the days or frequency of your bookings as needed.
House sitting covers a 24-hour period and includes feeding, companionship, and walks for your pets. Shorter stays are classified as extended care and charged accordingly.
Drop-ins are ideal for cats or short absences. These 30-minute visits include feeding, litter box maintenance, and playtime. For longer visits, extended care rates apply.
Yes, I grew up with two cats that lived to 20 years old, so I have plenty of experience caring for cats. I understand the importance of providing a calm, familiar environment for your feline friends.
No, but I do have a neighbour cat that used to wait for me when I worked at my previous job. When I go home, I’m greeted by my mum's cat, who isn't best pleased she’s no longer the "only child" in the house!
We’ll contact you or your emergency contact immediately. If we cannot reach you, we’ll proceed with veterinary care at your designated clinic. You are responsible for any associated costs.
Keys are securely stored and labelled without identifying details. They are used only for scheduled services and returned upon request or service completion.
Yes, I’ve completed Pet First Aid training to provide emergency care for your pets. Additionally, I volunteer with St John Ambulance as a youth leader, where I gain experience in first aid and handling urgent situations.
